Notice of Privacy Practices
Effective Date: 11.20.2024
This notice describes how your medical information may be used and disclosed and how you can access this information. Please review it carefully.
Our Commitment to Privacy
Haven Home Health Network is dedicated to maintaining the confidentiality of your Protected Health Information (PHI). As part of our operations, we are required by law to protect your PHI and provide this notice to inform you of your rights and our practices.
How We May Use and Disclose Your PHI
We may use or share your PHI in the following ways:
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For Treatment: Sharing information with healthcare providers to coordinate and manage your care.
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For Payment: Using information to process claims and coordinate benefits with insurers.
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For Healthcare Operations: Improving quality of care, staff training, or conducting audits.
Other disclosures may be made for public health reporting, law enforcement requests, or as required by law.
Your Rights
You have the right to:
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Access Your PHI: Request copies of your medical records in electronic or paper format.
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Request Amendments: Correct inaccurate or incomplete information.
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Request Restrictions: Limit disclosures of your PHI, although some restrictions may not be legally enforceable.
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Confidential Communications: Specify how and where we communicate with you.
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Receive a Disclosure Accounting: Obtain a list of disclosures made for reasons other than treatment, payment, or operations.
Our Responsibilities
We are required to:
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Maintain the privacy and security of your PHI.
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Notify you promptly in the event of a breach of unsecured information.
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Follow the terms of this notice and provide you a copy upon request.
How to File a Complaint
If you believe your privacy rights have been violated, you may contact:
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You may also file a complaint with the U.S. Department of Health and Human Services at https://www.hhs.gov. We will not retaliate against you for filing a complaint.
How to Contact Us
For questions, additional information, or to request a copy of this notice, please contact us at:
888.891.0786 or hr@havenhhc.com
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This notice is available in alternative formats upon request.